Categoría:ITIL - Information Technology Infrastructure Library
Modalidad:Presencial
ITIL Intermediate OSA At the end of this course, the learner will gain competencies in:
• Understanding Service Management as a Practice, Service Operation principles, purpose and objective
• Knowing the important role of Operational Support...
Categoría:ITIL - Information Technology Infrastructure Library
Modalidad:Presencial
ITIL Intermediate RCV At the end of this course, the learner will gain competencies in:
-Understanding Service Management as a Practice and Service Transition principles, purpose and objective -Knowing...
Categoría:ITIL - Information Technology Infrastructure Library
Modalidad:Presencial
ITIL Intermediate PPO Upon completion of this course and examination, the learner will gain competencies in:
-Understanding Service Management as a Practice and how the processes within Planning Protection and Optimization support the Service Lifecycle...
Categoría:ITIL - Information Technology Infrastructure Library
Modalidad:Presencial
ITIL®SOA Capability At the end of this course, the learner will gain competencies in:
• Understanding Service Management as a Practice and how the processes within Service Offerings and Agreements support the Service Lifecycle...
Categoría:ITIL - Information Technology Infrastructure Library
Modalidad:Presencial
Certificado en ITIL foundations in Service Management AL FINAL DE ESTE CURSO USTED APRENDERÁ:
Conceptos clave de gestión de servicios de TI...